"Bodily Injury" means physical injury, sickness or disease sustained by any person, including death resulting from any of these.
"Claim" means a proper Experts24HR Resolutions Request Form, as set forth here.
"Client" means a User that purchases Expert Services from Experts. A User may be both a Client and a Expert under this agreement.
"Expert" means a User that offers and provides services or identifies as an Expert through the Website or API. A User may be both a Client and an Expert under this agreement.
"Losses" means any losses other than Excluded Losses.
"Property Damage" means physical injury or damage to, or loss or destruction of tangible property.
"Theft" means the intentional and fraudulent taking of another’s tangible personal property without permission or consent of the owner, with intent to convert it to another’s use.
What is the “Experts24HR Protection Pledge”?
Currently, under any circumstances, Experts24HR does not offer any protection pledge to Client or Expert for Losses arising from (i) Property Damage as a direct result of negligence of an Expert during performance of a Job; or (ii) Bodily Injury sustained by a User as a direct result of negligence of an Expert or Client during performance of a Job, or Losses arising from Theft of a User’s property by an Expert or Client during performance of a Job etc